Privacy policy

Privacy Policy Overview

Effective Date: July 3, 2026. At MamaSupps, we value your privacy and strive to protect your personal information. This Privacy Policy explains how we collect, use, and disclose information when you visit or use our website and services.

Collection of Personal Information

We collect personal information when you voluntarily provide it, such as your name, email, phone number, shipping and billing addresses, account information, or any messages you send us. We also collect usage data automatically through cookies, pixels, and similar tracking technologies to improve your experience and our Services.

Use of Personal Information

We use your information to process orders, provide services, deliver notifications, send promotional offers, prevent fraud, and maintain account security. We may also use aggregated data for analytics and to improve our Services.

Disclosure of Personal Information

Your information may be shared with vendors, payment processors, fulfillment partners, Shopify, marketing partners, affiliates, or in connection with legal obligations, business transactions, or with your consent. We do not sell or transfer personal information without consent.

User-Generated Content

Any content you post publicly, such as product reviews, may be visible to others. We are not responsible for how third parties use or access this content.

Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review the privacy policies of any third-party sites you visit.

Children’s Data

Our services are not intended for children under 16. We do not knowingly collect information from children. If a child provides information, contact us to request deletion.

Security and Retention

We implement reasonable security measures but cannot guarantee absolute security. Personal information is retained only as long as necessary to provide services, comply with laws, resolve disputes, or enforce policies.

Your Rights

Depending on your location, you may have rights including access, correction, deletion, portability, withdrawal of consent, restricting processing, opting out of sale or targeted advertising, and appeal. To exercise any rights, contact us at hello@mamasupps.com.

Shopify Advertising

We use Shopify Audiences to personalize advertising on third-party sites. To restrict Shopify merchants from using your information for these purposes, visit https://privacy.shopify.com/en.

Complaints

If you have complaints about how we process your personal information, contact us at hello@mamasupps.com. You may also have the right to lodge a complaint with a local data protection authority.

International Users

Personal information may be transferred, stored, and processed outside your country, including the United States. For transfers from Europe, we rely on recognized transfer mechanisms like Standard Contractual Clauses or equivalent protections.

SMS Marketing Privacy

We collect phone numbers for SMS marketing only when voluntarily provided. Messages may include promotions, updates, or special offers. We use Klaviyo to send SMS messages in compliance with their privacy policy: https://www.klaviyo.com/legal/privacy/privacy-notice. Carrier charges may apply.

Opting Out of SMS

To stop receiving marketing SMS, text any of the following to opt out: STOP, UNSUBSCRIBE, CANCEL, QUIT. Opt-out may take up to 10 business days. After opting out, we will no longer send SMS messages or share your phone number.

Contact

For questions about this Privacy Policy or SMS Marketing Policy, contact us at hello@mamasupps.com.